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BMJ 2004;328:1139 (8 May), doi:10.1136/bmj.328.7448.1139
| The first 150 words of the full text of this article appear below. |
This is a collection of 11 speeches that Dr Donald Berwick, cofounder and president of the US Institute for Healthcare Improvement, delivered to the annual meetings of the National Forum on Quality Improvement in Health Care between 1992 and 2002.
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Donald M Berwick Jossey Bass, $30, pp 352 ISBN 0 7879 7217 7 Also available as an e-book www.josseybass.com
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Berwick is modest about his institute and his work, asking in the preface to this anthology, "With so much different, why do these speeches strike me as so repetitive? Metaphor after metaphor, list after list, story after storybut always the same. Year after year I can find only three messages at the core: focus on the suffering, build and use knowledge, and cooperate."
But he's also a realist. For more than a decade Berwick has been pushing for a US healthcare system that puts patients' needs above those
David Woods, chief executive officer
Healthcare Media International, Philadelphia dwoods@healthpublishing.com
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