News
Ombudsman calls for better communication
BMJ 1998; 317 doi: https://doi.org/10.1136/bmj.317.7171.1472a (Published 28 November 1998) Cite this as: BMJ 1998;317:1472- Hugh Matthews
- BMJ
Record numbers of complaints have been made to Britain's health service ombudsman, Michael Buckley, whose latest report published this week details investigations of clinical problems for the first time, as well as administrative failures. He is calling for doctors to be less defensive and better at communicating in order to reverse this trend.
Just under 1600 …
Log in
Log in using your username and password
Log in through your institution
Subscribe from £173 *
Subscribe and get access to all BMJ articles, and much more.
* For online subscription
Access this article for 1 day for:
£38 / $45 / €42 (excludes VAT)
You can download a PDF version for your personal record.